I’m helping a new group of Salesforce.com Admins prepare for their upcoming ADM201 Certifications (which they’ll be taking at Dreamforce 2011). While preparing to help THEM prepare, I created this quick list of 14 tips, tricks and advice — I hope you find it useful!
1.) Exam Format: This is a timed, multiple choice exam. There are 60 questions you must answer within a 90-minute window. Some questions have one answer, some have multiple correct answers (and you must select all of them correctly). The advantage of a multiple choice format is that all of the information is in front of you. The disadvantage is that additional information is also given to you, designed to confuse you. Some people excel at this format and never have to study. I’m not one of those people. I need to study hard, write down the information, and review / recall it often.
2.) Exam Environment: Salesforce certification exams are taken on a computer and monitored by a proxy. The exam software will present you with one question at a time. You must answer it or skip it, and then move on to the next question. At the end, the software gives you a chance to review each question and verify or change your answer. The exam is pass/fail: you need to score a 67% or higher to pass (hey, for most exams we took in college, that’s an F, so how hard can it be, right?). Exam results are calculated immediately: you will know if you passed or failed before leaving the exam area.