Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) v8.0

Course Specifications

Exam number: 642-447
Course length: 5 days

Course Description

Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) v8.0 prepares you for implementing a Cisco CiscoPyramindUnified Communications Manager solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager Version 8.0, which is the call-routing and signaling component for the Cisco Unified Communications solution.

You will perform post-installation tasks, configure Cisco Unified Communications Manager, implement Media Gateway Control Protocol (MGCP) and H.323 gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, IP Phone Services, Cisco Unified Communications Manager native presence, and Cisco Unified Mobility.

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Target Student:  Following are the skills and knowledge that learners must possess to benefit fully from the course. This also includes recommended Cisco learning offerings that learners should first complete to benefit fully from this course.

  • Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, and IP switching and routing
  • Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
  • Basics of digital interfaces, PSTN, and VoIP
  • Fundamental knowledge of converged voice and data networks
  • Ability to configure Cisco IOS gateways with traditional and VoIP call legs
  • Cisco learning offerings:
    • Interconnecting Cisco Networking Devices, Part 1 (ICND1) v1.0
    • Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0
    • Implementing Cisco Voice Communications and QoS (CVOICE) v8.0

Performance-Based Objectives

  • Describe Cisco Unified Communications Manager requirements for hardware, operating system, database, communication, and licensing; describe Cisco Unified Communications Manager deployment options and redundancy designs
  • Activate required Cisco Unified Communications Manager Services, configure initial settings, and remove DNS reliance; manage user accounts, including integrating Cisco Unified Communications Manager with a corporate LDAP directory and enabling multiple levels of user privileges
  • Describe the general features and unique characteristics of the H.323, SCCP, and SIP endpoints that are supported by Cisco Unified Communications Manager; implement SCCP and SIP (Cisco and third-party) phones in Cisco Unified Communications Manager
  • Describe the implementation of PSTN gateways in Cisco Unified Communication Manager; describe and configure Cisco Unified Communications Manager numbering plans, directory numbers, route groups, route lists, route patterns, digit analysis, and urgent priority for on- and off-net calls; explain the need and uses for calling privileges and how to implement them in Cisco Unified Communications Manager; describe digit-manipulation elements in Cisco Unified Communications Manager and how to implement them; explain the need and uses for gateway selection and PSTN-access features and how to implement them in Cisco Unified Communications Manager; describe call coverage and how to implement it in Cisco Unified Communications Manager
  • Describe Cisco Unified Communications Manager media resources, including conferences, transcoders, and MTP, as well as MOH and annunciator services
  • Describe and configure Cisco IP Phone Services; describe and configure presence-enabled speed dials and lists; describe and configure Cisco Unified Mobility

 

Course Content

Lesson 1: Introduction to Cisco Unified Communications Manager
Topic 1A: Understanding Cisco Unified Communications Manager Architecture
Topic 1B: Understanding Cisco Unified Communications Manager Deployment and Redundancy Options

 

Lesson 2: Administering Cisco Unified Communications Manager
Topic 2A: Managing Services and Initial Configuration of Cisco Unified Communications Manager
Topic 2B: Managing User Accounts in Cisco Unified Communications Manager

 

Lesson 3: Single-Site On-Net Calling
Topic 3A: Understanding Endpoints in Cisco Unified Communications Manager
Topic 3B: Implementing IP Phones

 

Lesson 4: Single-Site Off-Net Calling
Topic 4A: Implementing PSTN Gateways in Cisco Unified Communications Manager
Topic 4B: Configuring Cisco Unified Communications Manager Call-Routing Components
Topic 4C: Using Partitions and CSSs to Implement Calling Privileges for On-Net Calls
Topic 4D: Implementing Cisco Unified Communications Manager Digit Manipulation
Topic 4E: Implementing Gateway Selection and PSTN Access Features
Topic 4F: Implementing Call Coverage in Cisco Unified Communications Manager

 

Lesson 5: Media Resources
Topic 5A: Implementing Media Resources in Cisco Unified Communications Manager

 

Lesson 6: Feature and Application Implementation
Topic 6A: Configuring Cisco IP Phone Services
Topic 6B: Configuring Cisco Unified Communications Manager Native Presence
Topic 6C: Configuring Cisco Unified Mobility

 

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